Alpine Veterinary Update

We have opened our doors. Clients are no longer required to call or text on arrival. Please wait your turn if the lobby is full.

Two-Way Texting is a fantastic feature but it should only be used for appointment requests or medication refills. Any other requests should be done through email or by giving us a call. Front-end staff are not trained as vets and cannot answer complicated medical questions. Please request a call back from a vet instead.

Alpine Veterinary Medical Centre

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Text Messaging Update:

Alpine Veterinary Medical Centre has implemented a two-way messaging system!

You can now text to let us know you are here for an appointment, drop-in procedure or food/medication pickup.

TEXT our primary phone number 1(867) 633-5700.

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COVID-19 UPDATES:

Follow this link for up to date information on our Facebook page…

Covid Policy

Starting Tuesday June 23rd, Alpine Veterinary Medical Centre will be allowing clients with scheduled appointments to enter the building under the following conditions:

· You have not traveled outside the Yukon in the last 14 days (outside Yukon or B.C starting July 1st)

· You are not showing any signs of COVID-19

· You have not been in contact with a positive COVID-19 case in the last 14 days

· Only one client is allowed to attend the appointment

· You must wear a mask upon entering the building. We will provide a mask if you do not have one. The veterinarian will also be wearing a mask for the appointment

· We are still asking that you call when you arrive in the parking lot and a kennel assistant will bring you into the building for the appointment

The appointment rooms will be cleaned thoroughly between each appointment. All surfaces that are contacted by pet and client will be disinfected.

If you are not comfortable entering the building for your appointment we will still offer curbside service.

All other services will continue to be curbside (e.g. pet food, medication refills, surgical drop-off and pick-up, nail trims, anal glands, suture removal). Please call when you arrive in the parking lot and we will be happy to serve you. We apologize if you are having trouble getting through when calling as we are experiencing higher call volumes with these new protocols.

Finally, we will also be accepting appointments for annual exams and vaccines as well as drop-ins for nail trims and anal glands.

We would like to thank all of our clients for your patience with us over the last few months. We have been trying to adapt to this new normal as best as possible.

Alpine Veterinary Medical Centre

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